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Overview

Optimum.web is a specialist website usability consultancy which provides a wide range of usability testing services. It has a unique structure that balances leading-edge research in human-computer interaction (HCI) with extensive commercial experience in practical usability engineering for clients such as:

  • Nationwide Building Society
  • Microsoft
  • WHSmith
  • HSBC
  • QXL

The company's methodologies include expert evaluations, user-based testing and competitive site surveys. The company's work is designed to answer three key questions that everyone involved in the web needs to ask:

  1. What are my site's strengths and weaknesses?
  2. How can my site be improved to better meet the needs of users?
  3. How does my site compare to its competitors?

In addition to broad-based usability testing optimum.web offers specialist consultancy in accessibility, internationalisation, culture, information architecture, branding, semiotics and online reputation management.